Once the order is picked up by our courier, you will find all available tracking number in the "order history" section of your "account" page. Simply click the tracking # to go to the FedEx tracking page and view the tracking information about your package. Alternatively, find the following links to track the order status of different courier companies where you can enter the tracking number emailed to you:
If you are still unable to track your order, drop us an email at info(at)darjeelingteaxpress(dot)com with your name, order number and we would respond back with details
We ship to all countries using EMS Speed Post (Indian Post) or Express Service such as DHL/FedEx worldwide excepting to those countries debarred by the Government of India and also deliver to all accessible destinations within India. EMS Speed Post takes up to 10-15 working days for delivery & Express service (DHL/FedEx) takes up to 5 working days for delivery.
You may check the status of your order through your account profile with us. Or you may email us your order number and we'll do necessary actions to trace your order.